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If you've got time to post on Dakka, you should respond to the emails I've been sending you for the last week.

Good communication is vital to a business.

It appears I am not the only one "The Drop Zone" fails to reply to.

I sent two emails last week to Robert, without any reply. Both were asking him when my stuff would get in, and when he'd send out. Finally I sent him a pm and got a reply - saying my stuff would get in Wednesday.

I replied asking him when my stuff came in would he please email or pm me and tell me when he'd send out and to toss me a confirmation number. He stated it would come in Wednesday - I haven't gotten a reply since (it's now Friday).

Unfortunately, Robert offers the best price and the opportunity to use money orders, so he's the most convenient for me.

It looks like i'll be using Neal at the warstore more. He appears to allow USPS postal orders, and he says he'll match any price given by a rival site. I recommend you look to that end too Iorek.

Chuck

Well, I see you're still making posts here.  Why don't you email me about my missing order?  Or is this whole "business" thing a scam?

You ask too much Lorek.

I've raised a Paypal complaint! I bought the Dark Angels army set, and I'm in the same position...no replies, and no Army! I'm beginning to think the guy is a rip off....and if Paypal can't sort this, then my Credit card company will!

Paypal should be able to straighten everything out.

GOOOO LOREK!

Wow, seems a lot more than one or two people are having problems with "The Drop Zone". Eeek! I really hope you guys get your orders straightened out and/or Robert posts here and provides some explanation. Communication is indeed vital. This does not bode well, especially in a market saturated with e-retailers that give 24 hour responses to similar inquiries...

Drop-zone! Come out to Plaaaayyy! [/warriors]

I have no idea what Robert's deal is. His shipping seems pretty hit or miss. Some swear by him and others seem to be getting absolutely screwed. Failure to ship is becoming much more than a simple hiccup with Robert. Maybe Neil's hijacking his trucks or something.

Neal from the warstore ate Roberts babies!

Does that make Neal a dingo?

Posted By Flagg07 on 03/04/2007 11:42 AM
Does that make Neal a dingo?

Doesn't make Neal a dingo, but it sure makes Rob a thief ( if everyones, mine included, fears are founded! ). What really bites me, is that when Rob advertised his "deal" on the Dark Angels army I jumped at it, but didn't have the cash right away! Anyway, he quite literally hounded me to pay up because his alleged allocated stock was now running low! So I ponyed up the $$ and now theres nothing!

All I know is, if enough people get ripped off by this guy then theres also a strong case for internet fraud!!

Look what I found:

The Drop Zone
3700 Avenue of the Carolinas suite HH
Ft Mill SC 29708
email : thedropzoneonline@gmail.com
my website (when its finished) www.dropzoneonline.ecrater.com
Store phone 803-802-5280

Phone doesn't seem to work, though.

Bobby's discount doesn't seem to be worth ther hassle of waiting. Looks like TDZ has some serious customer service to take care of.

@Iorek- Any chance of adding a poll of online retailers people would buy their 40k stuff from? TDZ, Warstore, BWB to name a few

Lorek, SC and FL are pretty damn close, at least from where I'm sitting. You could make a straight run through Georgia and the two of you could sit down for a nice little chat.

Yeah, if you make the trip perhaps you could grab my Dark Angels army as well!!!!!

bring back pictures!

Seriously, I'm just surprised that someone who posts so vociferously as DZ isn't stepping up to defend himself/get in touch with the llorek etc.

Posted By syr8766 on 03/04/2007 2:46 PM


Seriously, I'm just surprised that someone who posts so vociferously as DZ isn't stepping up to defend himself/get in touch with the llorek etc.

Its probably a case of NO defence! I still haven't heard a peep and to be honest, I don't expect to hear anything....plus, who wants to hear lies and empty promises....

Still awaiting some semblance of contact...

Chuck

Posted By Flagg07 on 03/04/2007 1:29 PM
@Iorek- Any chance of adding a poll of online retailers people would buy their 40k stuff from? TDZ, Warstore, BWB to name a few

Well, this is the first retailer I've had problems with.  I've only used the Warstore before (for online stuff); everything else is local game shops.  This guy had been getting good comments up until now, so I figured I'd give him a try.

Lesson learned, right?

Ancient Society (the user) started a thread on this topic a few weeks back in news and rumors; do a search, and you'll be able to find it.  Several different sites listed there.

Clover is the town with "Love" in the middle.

This number works: 704-236-4329

I just got his voice mail - i'll be trying again later.

Chuck

His cell phone number, well one of them. I will see if I can find his other number for you. I am almost positive there is another one, because in my last order, he gave me a different one, I am fairly certain.

704-236-4329

[edit]
lol I was looking through my old PM's for robert's ccell number and chucky beat me to it.

Yep, I've got that number too (and left a message on it last week).

Stupid Chaos Warhounds.

Posted By Iorek on 03/04/2007 9:12 PM

Stupid Chaos Warhounds.

I'd hardly call a unit that you can use in both your 40k and Fantasy armies stupid.

Oh!  I'm only calling them stupid 'cause I wish I had them already.  Yeah, they rock in a Lost and the Damned army.

Had my share of problems with DZ, but I went into dealing with him having been fore-warned by a friend not to expect to get my stuff right away. I can't say I've been ripped off by Robert though, as he lets me pay him after receiving my orders. A show of good faith, to be sure

That said, I'm still waiting on an order from close to a month back, and the man has to be reminded every so often of my order amongst all the rest he's juggling. For a while the only way I was able to reach him was through the chat / IM feature of gmail - which involves a lot of luck, catching him when we were both on - but he's been ok at returning e-mails of late. Hopefully my stuff arrives today though, as I really need that boltgun metal I ordered a month ago O_O

- Boss Salvage

No way to run a business.

I'd guess that he has bad cashflow, and isn't ordering product from GW ahead of time, only after he has an order. That makes for some delays. It gets worse if his cashflow is bad, and he is waiting for cash to come in from one order, to pay for another.

When you are juggling orders like that, you start dropping the balls.

Well, I caught him on Google Chat just now, and he said that he's running way behind.  Hopefully we'll all get our stuff soon.