Forum adverts like this one are shown to any user who is not logged in. Join us by filling out a tiny 3 field form and you will get your own, free, dakka user account which gives a good range of benefits to you: No adverts like this in the forums anymore. Times and dates in your local timezone. Full tracking of what you have read so you can skip to your first unread post, easily see what has changed since you last logged in, and easily see what is new at a glance. Email notifications for threads you want to watch closely. Being a part of the oldest wargaming community on the net. If you are already a member then feel free to login now.

They did not attend, I don't think it would have gone over well if they did.

At this point they should just off store credit and put whatever they have on the store.

It'll be a hit to their credibility but better than a year of promising the pledge manager will be out next week.

Nah, this WILL be the summer of George. This time.

If the next update will be more of the same, then you know they're in deep gak alright.

Is their store still working OK?

I don't know; I've been afraid to buy because my last order was like pulling teeth. They even have some new products and I want to give them money. But I don't want to be sending emails for months for something that's already a finished product and shows in-stock on their site.

 KidCthulhu wrote:
I don't know; I've been afraid to buy because my last order was like pulling teeth. They even have some new products and I want to give them money. But I don't want to be sending emails for months for something that's already a finished product and shows in-stock on their site.

I've been waiting at this point for years to place my first order and the product that I wanted the most has been memory holed probably permanently and isn't even listed on their website (though my bookmark of the fig URL still works!) and the newer ones from the kickstarter and beyond mostly aren't available either in metal (I think one is available as a premium resin master). It's why I've kept up with the increasing and seemingly never ending drama over the years hoping to finally place an order.

I got the offer to have my missing metal get upgraded to a resin master for free when I cancelled my order, but in the end I just didn't want to risk it.

I just wondered if anyone had heard anything from Hasslefree recently?

It feels like there is a communication black hole, and it would be interesting to know if people have received an order from them in the last few months.

The_Minsk wrote:
I just wondered if anyone had heard anything from Hasslefree recently?

It feels like there is a communication black hole, and it would be interesting to know if people have received an order from them in the last few months.

Nope, nada. Haven't heard a thing from them in quite a while now.

I figured they'd folded.

Arty is still around and kicking, he has been doing quite a few Blood Bowl streams on twitch.

 BrookM wrote:
Arty is still around and kicking, he has been doing quite a few Blood Bowl streams on twitch.

It's good that he has some way to relive stress as he works hard on the pledge manager.

Sigh.

I do not begrudge anyone relaxing after working hard.

I do not begrudge anyone relaxing while fighting off an illness.

And I like Hasslefree, I do not want to badmouth them.

But...

Is that his other business? Looks like the recordings are pretty bloody long. I guess everyone needs down time but this feels a little wrong to me.

Is that the owner with the health problems or one of the employees? Just to put that into perspective... it's approximately 45 hours worth of Blood Bowl streaming over the past 20 days or, in other words, over a full work week (or almost two full work days a week every week) devoted to BB streaming.

I don't see from a quick check any kickstarter updates nor has anyone posted any progress on the pledge manager during that same time period but admittedly I only casually follow this.

One of the employees, though IIRC Kev started working at GW to get health insurance for Sally.

If things are running like we suspect they are running Hasslefree may not be making enough to pay full time wages so seeing folk associate with it doing other stuff isn't too surprising

 Robert Facepalmer wrote:
One of the employees, though IIRC Kev started working at GW to get health insurance for Sally.

Can’t comment on anything else, but that’s not how healthcare in the UK works.

Yeah, their statement at the time was just that Kev had wanted to sculpt for GW again, and so took the opportunity when it was offered. Although I suspect that the prospect of a stable income, if only on GW wages, was probably also appealing given how hard it things are for small businesses in the UK at the moment.

It may have been the need to cover expenses rather than health insurance per se.

In any case, I wish them the best but this is just destroying their reputation (already shaky) and good will in the community.

 warboss wrote:
Is that the owner with the health problems or one of the employees? Just to put that into perspective... it's approximately 45 hours worth of Blood Bowl streaming over the past 20 days or, in other words, over a full work week (or almost two full work days a week every week) devoted to BB streaming.

I don't see from a quick check any kickstarter updates nor has anyone posted any progress on the pledge manager during that same time period but admittedly I only casually follow this.

I am so glad I purchased everything from Hasslefree ages ago when I could still reasonably expect my stuff to ship... I would be a bit annoyed at that much time devoted to streaming Blood Bowl (as much as I love it) while the company is still ages behind on everything.

 Jadenim wrote:

 Robert Facepalmer wrote:
One of the employees, though IIRC Kev started working at GW to get health insurance for Sally.

Can’t comment on anything else, but that’s not how healthcare in the UK works.

Yes, for the most part, though I have been told that the NHS is great for Accident & Emergency but if you are needing regular care from a specialist, it can be lacking.