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Yeah I hate when that happens. I still recall the huge hype around Sword of the Stars 2 which was even worse on launch - the code itself was broken and unplayable.

They'd had all this hype and then BANG the game was utterly unplayable to the point where Steam issued refunds on default on it (this was back in the days when you had to email them a support ticket to request a refund).
They spent a year trying to clean it up and did a decent job, but the amount of work was huge and after the disaster of a launch the funding was pulled

It was really strange because the studio seemed really dedicated, but at the same time the lack of "hey this game doesn't work but we are launching cause finances" or not going into EA or another system (actually can't recall if EA was a system back then) just killed community support.



Amazing Kerberos has survived, but they've been making much smaller games since then and I think they've even more so moved into boardgames.

Thanks, Overread. That actually gives me some hope though - maybe they'll be forced to fix it and get it to a reasonable state, if nothing else than to protect their investment in the game license! Fingers crossed...